Airport transfer

The airport transfer is provided by a reliable third-party provider with whom we cooperate. Please note that after booking the service through our website, all communication will be directly with the company providing the airport transfer. Once the service is booked, all information you have provided will be sent to the email address of the airport transfer company and automatically confirmed. Contact details for any further communication regarding the service will be included in a confirmation email sent to you.

A few days in advance, you will receive a reservation reminder with the driver's name and phone number. The driver will be waiting for you at the designated meeting point. Please find information about the meeting points on our website. If the meeting point is at the airport, the driver will be there with a sign displaying your name. The driver will also be able to get in touch with you, so please switch on your phone once you land and keep it handy.

For any further questions or concerns AFTER booking the service, please contact the airport transfer service directly at +420 608 559 991 or KarlovaOrders@gmail.com.

Your driver will meet you at the agreed time and location and will only contact you beforehand if necessary. A few days before departure, you will receive a reminder with your driver's name and phone number in case you need to contact them.

All company drivers are fluent in English and their native language.

Each passenger is allowed one large piece of luggage measuring between 74x53x28 cm (29x21x11 inches) and one small piece of luggage not exceeding 56x36x23 cm (22x14x9 inches). If you require larger luggage, please inform the company, and they will be happy to assist you in upgrading to a bigger car. Contact: +420 608 559 991 or email KarlovaOrders@gmail.com.

The company conducts rigorous background checks on its drivers, including criminal history and traffic violations. Each driver undergoes a personal interview and a thorough inspection of their vehicle for safety, comfort, and reliability. All cars must be under ten years old, maintained in pristine condition, and fully equipped with all necessary safety features for passengers and belongings. Additionally, since the company employs local drivers, they have an in-depth understanding of local traffic regulations and customs. This comprehensive approach ensures a safer and more relaxing travel experience for you.

Need to change your trip? No problem! The company allows you to cancel or reroute your booking with a simple call or email, free of charge, up to 24 hours before departure. Contact: +420 608 559 991 or KarlovaOrders@gmail.com

When you book your airport transport and provide your flight number, the driver tracks your flight in real-time. This means your pick-up time automatically adjusts to your actual arrival, ensuring a smooth transition. Once your flight lands, your driver will wait for you at arrivals for up to 45 minutes, giving you ample time to clear customs, collect your luggage, and meet them comfortably.

If you’re being picked up from the airport, your driver will track your flight and wait for at least 45 minutes once you land - even if your flight is delayed. If you still need more time after this, we recommend that you call the driver to see if they can extend your waiting time. You’ll find their contact information in your driver details email. If you’re being picked up from somewhere else, your driver will wait for at least 15 minutes after the
pick-up time. If you need more time, we recommend you call the driver to see if they can extend your waiting time. You’ll find their contact information in your driver details email.